To place an order, simply browse our collection, select the items you love, and click "Add to Cart." When you're ready, proceed to checkout where you'll enter your shipping information and payment details. You'll receive an order confirmation email once your purchase is complete.

We accept all major credit and debit cards (Visa, MasterCard, American Express), PayPal, and select digital wallets. All transactions are securely processed through our encrypted payment gateway.

Processing time is typically 1-3 business days. Domestic shipping within India takes 3-7 business days. International shipping times vary by destination but generally take 7-21 business days. You'll receive tracking information once your order ships.

No, We do not offer returns. Due to the handmade nature of our products, Incase of any damage of any other issues please kindly contact us or email to help.artfulwords@gmail.com to initiate a return.

Yes! Every item in our collection is handcrafted by skilled artisans. We work directly with makers to ensure authentic craftsmanship and fair compensation. Many products are made using traditional techniques passed down through generations.

Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account on our website. If you have any issues with tracking, our customer service team is happy to assist.

No, currently we do not offer International Shipping but our team is working hard to provide our service worldwide.

Each product comes with specific care instructions. Generally, we recommend gentle hand washing for textiles, avoiding direct sunlight for wood and leather items, and storing jewelry in soft pouches. Detailed care information is included with your order.

Many of our artisans accept custom orders! Please contact us with your request, and we'll connect you with the appropriate maker. Custom orders typically require additional time for creation and may have different return policies.

Our customer service team is available via email at support@artfulwords.com or through the contact form on our website. We typically respond within 24 hours during business days (Monday-Friday).